About Us

About Bill Hicks, Founder of Garage Door Repair 911.


Bill started Garage Door Repair 911 20 years ago with a vision for an out of the ordinary service that puts customers first. Tired of seeing the standard service delivered to customers by his competitors who prioritized their own schedules over their customers’ valuable time, he created a new type of garage door repair and installation company.

Bill knows that emergencies don’t happen 9 to 5. That’s why he’s committed to be here for you, when you need him. He has a mission to save his customers from emergency garage door situations of all types.

Countless times, customers have called while on their way to begin their commutes, only to be stuck with an immobile garage door. Or, others have come home after a long day and foundtheir garage doors won’t shut, leaving them and their families at risk all night long.

You may have found yourself in this sort of position before. What do you do? Call Garage Door Repair 911.

Bill brings more than 30 years of industry experience to every service call at every hour of the day. He works around the clock, taking calls day and night to help keep his community safe and free to go about their days.

Garage Door Repair 911 combines our years of experience with top-rated, Ohio-based businesses, Haas Door Company & Holmes Garage Door Company, to take care of your garage door emergency.

About Haas Door Company

Haas Door Company, known as the “Haas Door Family,” manufactures aluminum- and steel-based garage doors that keep noise, intruders and weather out – even wind up to 200 mph! We at Garage Door Repair 911 trust Haas Door Company for their energy efficiency, safety standards as proven through their Door and Access Systems Manufacturers Association (DASMA) membership, and friendly service.


Jobs Done

About Commercial Garage Door Services
About Residential Garage Doors

Holmes Garage Door Company

Holmes Garage Door Company offers a complete line of quality garage doors featuring their exclusive Intellicore® insulation technology. We at Garage Door Repair 911 look to Holmes Garage Door Company for beautifully designed doors, including traditional raised panel doors, carriage house style doors and contemporary styles. Not only do these doors look great, their incredible durability and industry-leading R-values (up to 20.4) bring long-lasting comfort year-round. 


Absolutely amazing I called and within an hour he was there. He was done in like 30 minutes. Very knowledgeable and experience knows exactly what he’s doing. Definitely will be using in the near future. Will be recommending Him to all my friends and family

CALLED Bill on a Thursday, quoted me Friday and my garage door was repaired by Monday morning! Very prompt and pleasant to work with.
Paul Geers

We called in the Garage door repair 911 in the morning and Bill came out by noon and had our door fixed in an hour. He was polite and professional and was very reasonable in price. I would definitely use them again or recommend to a friend!

Elizabeth Koenig

About Haas Garage Doors
Lift Master Garage Door Openers
About Homes Garage Door Company
About Chamberlain Garage Door Openers

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